Netalis

1. Introduction

At Netalis, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our enterprise proxy infrastructure services.

2. Information We Collect

2.1 Personal Information

We may collect personal information such as:

Name, email address, and contact information
Company name and business information
Payment and billing information
Account credentials and usage data

2.2 Technical Data

We collect technical information including:

IP addresses and connection data
Usage patterns and performance metrics
Device and browser information
Log files and error reports

3. Zero Personal Data Collection Policy

Important: Our proxy network operates on a strict "zero personal data collection" policy. We do not collect, store, or process any personal data from the websites or services accessed through our proxy infrastructure. All proxy connections are anonymous and do not retain user-identifiable information.

4. How We Use Your Information

We use collected information to:

Provide and maintain our proxy services
Process payments and manage billing
Provide customer support and technical assistance
Improve our services and develop new features
Ensure security and prevent fraud
Comply with legal obligations

5. Data Security

We implement industry-leading security measures including:

Bank-grade encryption (TLS 1.3)
SOC 2 Type II compliance
Regular security audits and penetration testing
Multi-factor authentication for all accounts
Secure data centers with physical security
Regular backup and disaster recovery procedures

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Account data is retained for the duration of your account plus 7 years for tax and legal compliance. Technical logs are retained for 90 days for security and performance monitoring.

7. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

With your explicit consent
To comply with legal obligations
To protect our rights and prevent fraud
To trusted service providers who assist our operations (under strict NDA)

8. Your Rights

Under GDPR, CCPA, and other privacy regulations, you have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Port data to another service
Object to processing
Withdraw consent

9. Cookies and Tracking

We use essential cookies for service functionality and optional analytics cookies to improve our services. You can control cookie preferences through your browser settings.

10. International Data Transfers

As a global service, your data may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws through standard contractual clauses and adequacy decisions.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service interface. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or to exercise your rights, please contact us at:

Email: privacy@netalis.link
Phone: +1 (555) 123-4567
Address: 4 Hamahshev St., Netanya 4250714, Israel